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SHIPPING (DELIVERY) POLICY

1. Area Covered: The Goods are shipped only within the territorial Boundary of Japan currently.

2. Charges &Time Required:

No. Prefecture  Delivery Charges(YEN) Delivery Time FREE Delivery Minimum Order Amount (YEN)
Frozen Dry Frozen Dry
1 Hokkaidō 1200 1200 2 days ------ 15000
2 Aomori 1200 1200 2 days

------

15000
3 Iwate 1200 1200 1 day
------
15000
4 Miyagi 1200 1200 1 day
------
15000
5 Akita 1200 1200 1 day
------
15000
6 Yamagata 1200 1200 1 day
------
15000
7 Fukushima 1200 1200 1 day
------
15000
8 Ibaraki 1200 1000 1 day
------
10000
9 Tochigi 1200 1000 1 day
------
10000
10 Gunma 1200 1000 1 day
------
10000
11 Saitama 1200 1000 1 day
------
10000
12 Chiba 1200 1000 1 day
------
10000
13 Tōkyō 1200 1000 1 day
------
10000
14 Kanagawa 1200 1000 1 day
------
10000
15 Niigata 1200 1000 1 day
------
10000
16 Toyama 1200 1000 1 day
------
10000
17 Ishikawa 1200 1000 1 day
------
10000
18 Fukui 1200 1000 1 day
------
10000
19 Yamanashi 1200 1000 1 day
------
10000
20 Nagano 1200 1000 1 day
------
10000
21 Gifu 1200 1000 1 day
------
10000
22 Shizuoka 1200 1000 1 day
------
10000
23 Aichi 1200 1000 1 day
------
10000
24 Mie 1200 1000 1 day
------
10000
25 Shiga 1200 1000 1 day
------
10000
26 Kyōto 1200 1000 1 day
------
10000
27 Ōsaka 1200 1000 1 day
------
10000
28 Hyōgo 1200 1000 1 day
------
10000
29 Nara 1200 1000 1 day
------
10000
30 Wakayama 1200 1000 1 day
------
10000
31 Tottori 1200 1000 1 day
------
10000
32 Shimane 1200 1000 1 day
------
10000
33 Okayama 1200 1000 1 day
------
10000
34 Hiroshima 1200 1000 1 day
------
10000
35 Yamaguchi 1200 1000 1 day
------
10000
36 Tokushima 1200 1200 2 days
------
15000
37 Kagawa 1200 1200 2 days
------
15000
38 Ehime 1200 1200 2 days
------
15000
39 Kōchi 1200 1200 2 days
------
15000
40 Fukuoka 1200 1200 2 days ------ 15000
41 Saga 1200 1200 2 days
------
15000
42 Nagasaki 1200 1200 2 days
------
15000
43 Kumamoto 1200 1200 2 days
------
15000
44 Ōita 1200 1200 2 days
------
15000
45 Miyazaki 1200 1200 2 days
------
15000
46 Kagoshima 1200 1200 2 days
------
15000
47 Okinawa 1200 1200 2 days
------
15000

 

3. Confirmation Call: You will not receive a confirmation call, unless otherwise specified or required, prior to shipment.

4. Shipment: All the products from our store are delivered via standard surface delivery available in Japan (known as 'Takkyubin').

5. 'Free Shipping': Any order exceeding the amount of 10,000Yen for 'DRY PACKS' will incur no shipping cost. (This system applies to the areas excluding theseSpecial Areas:Hokkaidō,Aomori,Iwate,Miyagi,Akita,Yamagata,Fukushima,Tokushima,Kagawa,Ehime,Kōchi,Fukuoka,Saga,Nagasaki,Kumamoto,Ōita,Miyazaki,Kagoshima and OkinawaFor these areas, your order needs to exceed the amount of 12,000yen for Dry Packs

6. Shipping Charge: If your order (either from Dry or Cool packs) is below the free shipping amount of cost, will require the delivery charges as mentioned in above table.

7. Delivery Product Weight: Although we have set the shipping fee for Dry and Frozen Products, we have more specific condition for orders below "Free Delivery" amount:

DRY : Since 1 Dry Delivery box can only hold up to 25kg, if your DRY only Product Order is below its Free Delivery Amount and exceeds 25kg (it will be calculated automatically), we are going to charge 1000yen or 1200yen per box depending on your address. 

FROZEN: 1 FREEZER DELIVERY BOX can only hold up to 14kg. Therefore if your Frozen Product order exceeds the weight of 14kg, we will charge 1200yen per box. 

8. Single Cool item when added to a cart will be considered as a Cool pack order in spite of other dry items and Cool pack delivery policy will be applicable.

9. Payment Method: Payment method are  'Cash-on-Delivery', Credit Card, Amazon Pay.

10. Disclaimer: Our store will not hold responsibilities for the unavailability of the recipient while delivery. Unavailability of the recipient of the goods ordered may be subject to financial penalties as per standard rules apply and accepting further orders may cease to exist.

[ DRY PACK ]::

1. Definition: Dry Pack orders are those where the items are not required to ship via 'Cool Delivery' van. The items under this category can be identified by the mark 'DRY' on the description rows of every item.

[ COOL PACK ]::

1. Definition: Cool Pack orders are those where the items are required to ship via 'Cool Delivery' van. The items under this category can include either or both the items marks 'DRY' and 'COOL' on the description rows of every item.

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